Privacy Policy

Last updated: January 31, 2024

1. Introduction

Welcome to QA Hub ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our test automation platform and services.

2. Information We Collect

2.1 Information You Provide

  • Account information (name, email address, password)
  • Payment information (processed securely through third-party payment processors)
  • Project and test data you upload to our platform
  • Communications with our support team

2.2 Automatically Collected Information

  • Usage data and analytics
  • IP address and browser information
  • Device information
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process your transactions and manage your account
  • Send you technical notices, updates, and support messages
  • Respond to your comments and questions
  • Analyze usage patterns and optimize our platform
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • With your consent: We may share information when you give us permission
  • Service providers: We work with third-party service providers who help us operate our platform
  • Legal requirements: We may disclose information if required by law or in response to legal process
  • Business transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Secure data storage and backup procedures

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information, except where we need to retain it for legal compliance or legitimate business purposes.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access and obtain a copy of your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to or restrict certain processing activities
  • Data portability
  • Withdraw consent at any time

To exercise these rights, please contact us at privacy@qa-hub.com

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

QA Hub

Email: privacy@qa-hub.com

Support: support@qa-hub.com